Engineering inside a private hospital

I have been working full-time at Médéric Hospital as operations manager. Before that, my world was mechatronics, embedded systems, and mechanical design. The jump was not obvious to anyone, including me.

But there is something no one tells you when you start operating a healthcare business: many expensive problems are not clinical. They are process problems. Engineering has a lot to say there.

One of the first bottlenecks I saw was the controlled-prescription flow. In Mexico, controlled medications require numbered prescriptions, verification, physical custody, and a dispensing process that creates risk when it is fully manual.

I mapped the steps, found the failure points, and started replacing fragile manual work with software: document generation, validations, traceability, and better handoffs.

That became the pattern. I am building internal software for the specific operation in front of me, not a generic system pretending every hospital works the same way.